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02/09/10 at 05:03:38
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   Author  Topic: dark short sleeves and other products missing  (Read 357 times)
KaptainMyke Brand
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dark short sleeves and other products missing
« on: 10/09/09 at 05:17:48 »
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I rebuild my cache last night (Thursday 10-8-09) when now dark short sleeves, baseball jerseys, and a handful of other products are not showing up or returning back.  

I have several pages where I spent a lot of time and many years filtering by color swatch and it seems that all products that deal with color swatches are gone now.  Sounds like an update issue....does CPSHOP need to be updated again?

Thanks

-Mike

« Last Edit: 10/09/09 at 05:18:22 by KaptainMyke Brand » Logged

Mike "KaptainMyke" Sorensen
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Re: dark short sleeves and other products missing
« Reply #1 on: 10/09/09 at 13:06:18 »
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Can you send me example URLs?
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KaptainMyke Brand
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Re: dark short sleeves and other products missing
« Reply #2 on: 10/09/09 at 13:50:11 »
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i have emailed you a list of links that show the odd behavios and missing products...

thanks Marty!
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Mike "KaptainMyke" Sorensen
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valerie2008
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Re: dark short sleeves and other products missing
« Reply #3 on: 10/10/09 at 11:51:00 »
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I'm having this same problem.  I updated my sort order today and added some new designs and now I'm missing a ton of products including women's dark and fitted tees, all the regular toddler and baby clothes, steins, jr. hoodies, women's zip hoodies, rectangle magnet, dog shirts, sigg water bottles and more.  Please help!
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dmp65
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Re: dark short sleeves and other products missing
« Reply #4 on: 10/10/09 at 11:56:24 »
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on 10/10/09 at 11:51:00, valerie2008 wrote:
I'm having this same problem.  I updated my sort order today and added some new designs and now I'm missing a ton of products including women's dark and fitted tees, all the regular toddler and baby clothes, steins, jr. hoodies, women's zip hoodies, rectangle magnet, dog shirts, sigg water bottles and more.  Please help!


Same problem here. What gives??
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valerie2008
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Re: dark short sleeves and other products missing
« Reply #5 on: 10/10/09 at 11:58:56 »
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I've also emailed you some links and a more in depth explanation Marty.  I hope you'll be able to take a look at it!
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dmp65
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Re: dark short sleeves and other products missing
« Reply #6 on: 10/10/09 at 12:09:50 »
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on 10/10/09 at 11:58:56, valerie2008 wrote:
I've also emailed you some links and a more in depth explanation Marty.  I hope you'll be able to take a look at it!


I didn't change a thing and several product categories (ie: dark long sleeve t-shirts, regular size mugs, infant bodysuits, etc) have just gone missing.

Some still show up properly (white t-shirts, mousepads, etc) but not others.


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valerie2008
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Re: dark short sleeves and other products missing
« Reply #7 on: 10/10/09 at 12:18:00 »
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Strange, it seems we have different products missing.  I'm seeing the regular and large size mugs but not the stein.  No Sigg water bottles or keepsake boxes either.  

I just manually cleared my cache which also made no difference.
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dmp65
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Re: dark short sleeves and other products missing
« Reply #8 on: 10/10/09 at 13:41:26 »
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on 10/10/09 at 12:18:00, valerie2008 wrote:
Strange, it seems we have different products missing.  I'm seeing the regular and large size mugs but not the stein.  No Sigg water bottles or keepsake boxes either.  

I just manually cleared my cache which also made no difference.


The problem (for me, anyway) doesn't appear to be caused by the sortorder file. Certain StoreID content files themselves have stopped pulling the product categories in question.

Example, click on this page: http://arcadenovelties.com/cgi-bin/store/cpshop.pl/long_sleeve_dark_tshirt

It's one of my CPshop content files that has been up until now pulling all my long sleeve dark t-shirts. As I look at it right now, no products are showing up. Again, I haven't changed or added anything on my end to cause this.
« Last Edit: 10/10/09 at 13:43:00 by dmp65 » Logged
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Re: dark short sleeves and other products missing
« Reply #9 on: 10/10/09 at 14:18:32 »
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Yep, it's a CafePress bug.  A bunch of people are seeing it -- it happens any time there's a product that has more than one color, and it affects more than just the multi-color products.

I'll release a workaround, but if you want to fix it yourself locally, make this change to cppage.lib:

Around line 727 or so, you'll find this line:

Code:
if ($getheader == 1) {

Add a line above it, like this:

Code:
$sectiondata =~ s/\ttruep\t/\ttrue\np\t/g;

if ($getheader == 1) {
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dmp65
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Re: dark short sleeves and other products missing
« Reply #10 on: 10/10/09 at 14:34:38 »
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That did the trick. You rock Marty! And thanks for such a quick response.

Dave
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valerie2008
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Re: dark short sleeves and other products missing
« Reply #11 on: 10/10/09 at 14:47:07 »
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Worked for me too! Thank you!
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KaptainMyke Brand
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Re: dark short sleeves and other products missing
« Reply #12 on: 10/10/09 at 18:26:02 »
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nope, didn't work.  i got your fix placed  now and it still didn't work for me.
« Last Edit: 10/10/09 at 18:34:40 by KaptainMyke Brand » Logged

Mike "KaptainMyke" Sorensen
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KaptainMyke Brand
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Re: dark short sleeves and other products missing
« Reply #13 on: 10/10/09 at 18:46:00 »
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there's actually two lines of code that you add that fix above to...once I spotted that other line below...now it worked.  whew!  
« Last Edit: 10/10/09 at 18:46:32 by KaptainMyke Brand » Logged

Mike "KaptainMyke" Sorensen
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Re: dark short sleeves and other products missing
« Reply #14 on: 10/11/09 at 03:40:06 »
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I noticed products missing tonight too and was going nuts emptying the cache over and over and not seeing a change. So glad to see this solution here. Thanks, Marty, for the quick fix!
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