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12/15/17 at 06:14:43
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   Author  Topic: Help - admin page has options disappearing!  (Read 575 times)
pgobiel
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Help - admin page has options disappearing!
« on: 05/26/13 at 05:08:02 »
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Marty,

I know that you've retired CPShop, but I've been trying to find an answer for my problems for a couple of months.  My products are disappearing regularly, and I used to be able to clear the cache.

Now my entire admin page is not working.  When I click an option, it completely disappears from the page.  Like where it says "click here to expand".  It clears the option completely.

I have been using CPShop since 2007, and it has been a great way to manage my site.  I just don't know what to do at this point, as it has been giving me a regular income, and has great SEO.  I just don't want to give up on it yet.

I'm just wondering if it's because I'm not upgraded to the 2.8 version?  or do you have an idea on what else is causing the problem?

Please let me know if you have any advice.

Thanks,
Pam
www.FunT-shirts.com


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Marty
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Re: Help - admin page has options disappearing!
« Reply #1 on: 05/26/13 at 07:46:06 »
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So parts of cpadmin are disappearing when you try to use it?  There's no reason I can think of why that would happen, outside of browser issues.

You might try using a different browser/computer, and see if you experience the same problem.
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pgobiel
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Re: Help - admin page has options disappearing!
« Reply #2 on: 05/27/13 at 03:45:37 »
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OK, it was the browser, but I'm not sure why that started happening.  I use IE, and always have... but I just tried Chrome and didn't have the problem.

As for the problem with products disappearing & having to clear the cache frequently... would updating from version 2.7 to 2.8 do anything to help that issue?

Thanks
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