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   Upgrade 3e - Cart dead, missing parameters+
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   Author  Topic: Upgrade 3e - Cart dead, missing parameters+  (Read 2022 times)
AtlasShrugging
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Upgrade 3e - Cart dead, missing parameters+
« on: 01/23/09 at 02:21:42 »
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Assistance please.

Just updated to 3e, 5 or 6 cpshop installs on one site. I don't know that these errors are a result of the upgrade - but I do know that we had sales in December.

The view cart in the template header works, but all the other cart functions in every install are boogered up.

The breadcrumb>View Carts all go to http:://www.cafepress.com/notfound.aspx.

Add to Cart on 4 of the installs gets 5 cookies (apmebf, emjcd, click.cafepress (2) ) and then lead to different OOPS pages with big ugly urls. One of them doesn't try to set cookies.

Has shopname changed to storeid?

An SID now appears in all the links. No clue where that came from.

The CJ PID is set on all of them in Admin, but has disappeared from the cart links.

And finally, "CJ-CLICK-10463747" is in every cart url. Who/what/why is 10463747?

I'm not understanding why the results are different when the installs are set the same in Admin, what happened to the links etc & most important - how do we fix t?

Thank you sincerely for any assistance, the sooner the better
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incognita
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #1 on: 01/23/09 at 03:57:54 »
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Hi Marty (and fellow CPShop users),

I'm having the same issue with the "Add to Cart" buttons on the individual item pages, yet the "Shopping Cart" button I created for the templates is working fine.  You click on the generated "Add To Cart" buttons and they go to a Cafepress 404 not found page with exactly the same coding that Atlas mentioned appearing in the url.

I only have one CPShop install on this server.

I went to my other CPShop (hosted on another server) and the same thing is happening.

I'm hosted on Linux for both, but they are with different hosting providers.

I haven't had any sales since January 4 from either of my shops, which is VERY unusual, as I get at least a handful a day, so now I'm starting to worry that this has been going on for a while.

I've been away, so I've only just checked it all now - hence why my sales and this issue has only just been noticed.

Um, in a word ... "Help!"  
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Marty
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #2 on: 01/23/09 at 04:23:16 »
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This was caused by site maintenance at CP earlier this evening.  I'll try to have a fix ready ASAP.
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incognita
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #3 on: 01/23/09 at 04:35:18 »
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Thanks Marty!  Very relieved to hear that it wasn't something I'd done!

On second thought, does this mean that I have to blame myself for the lack of sales?  

Hmm, best get back to the marketing plan then.

Thanks for the update - most appreciated.
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Marty
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #4 on: 01/23/09 at 04:55:07 »
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Okay, I've uploaded a fix.  I'm a mite tired (it's mighty late), but I'm pretty sure this fixes the problem.  Let me know if it works for you.

And Atlas, the bouncing is due to CJ tracking.  The 10463747 is the CafePress code for Commission Junction-related traffic/sales.
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AtlasShrugging
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #5 on: 01/23/09 at 04:57:12 »
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Good morning all!

Thanks for the update Marty. We really appreciate it.

@ incognita, Congratulations!  We're still working on our first site, & looking forward to those daily sales .

G'day & thanks again.
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AtlasShrugging
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #6 on: 01/23/09 at 05:05:01 »
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Ops, you were quicker on the button than I was

Thank you so much Marty for your attention & working on it so quickly.

Way too sleepy to make sense of much now, let alone try anything. So I'll check back later today & see where we are. But I wanted to say a quick Thank You before I hit the rack.
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incognita
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #7 on: 01/23/09 at 05:57:38 »
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Hi Marty,

Sorry to be the bearer of bad news, but I still seem to be having the same issue - "Add to Cart" buttons are still going to the CP 404 page.

But thank you for getting onto it so quickly - I honestly wasn't expecting you to even check the board knowing how late it is over there!

And thanks Atlas for your kind words!  I've been a CP shop keeper for nearly 3 years and working with CPshop for one year, so I'm still building up business - but, I can say that it does work as long as you work at it!

All the best with your shop - hope it goes great guns!

Cheers,

Inc.
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Marty
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #8 on: 01/23/09 at 08:22:33 »
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Where's your shop?  I've updated a few shops already, and they've all been fixed.
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incognita
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #9 on: 01/23/09 at 19:54:57 »
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Hi Marty,

One of the shops affected is here: www.shakespeareshoppe.com

The "Add To Cart" button is still not working - although I just moved the store to Godaddy's servers (this isn't another Godaddy issue is it?)

Sorry to be a pain!

Inc.

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Marty
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #10 on: 01/23/09 at 19:56:52 »
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You're running a really old version of the script in that store.

You definitely need to upgrade to the latest version.
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incognita
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #11 on: 01/23/09 at 20:07:16 »
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Oh!  I must have uploaded the old cgi-bin backup to the new server!  I've got the new script, so I'll do that now and let you know what happens!

Thank you!
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incognita
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #12 on: 01/23/09 at 20:22:17 »
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Hi Marty,

I've uploaded the new cpshop cgi files and still have the same problem - "Add to Cart" is still going to the CP 404 page.

anything else I may have missed?

Inc.
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Marty
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #13 on: 01/23/09 at 21:14:20 »
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You've still got an outdated version of the script. Make sure you download a fresh copy of 2.7.beta3g.
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incognita
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Re: Upgrade 3e - Cart dead, missing parameters+
« Reply #14 on: 01/23/09 at 21:36:44 »
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Hi Marty,

Sorry, don't know what happened there, but I've re-uploaded the new updates and it's working perfectly now.

Apologies for causing any headaches!

You're brilliant for being so patient and helpful.

Thank you again!

Inc.
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